SERVICES
Corporate Apparel
Business Products
Golf
Giveaways
Company Uniforms
On-Line Stores
Employee Incentives & Rewards
Corporate Gifting
Loyalty Programs
ABOUT US
r4 develops brand-building experiences for our clients through the delivery of quality premium and incentive products with a focus on client service and perceived value.
With a passionate focus on developing and maintaining long-term business partnerships, all of r4’s processes are based on the mandate to provide an unparalleled level of service to each and every client. r4’s emphasis on lasting partnerships extends beyond its client base to include suppliers with a like-minded approach. With this unique philosophy and over 25 years experience in the promotional industry, r4 is confident that your Experience will be second to none.SOME OF OUR BRAND PARTNERS INCLUDE
THE EXPERIENCE
Brand & Logo Integrity
r4 applies the highest possible standards with respect to reproducing clients’ logos in order to both preserve and enhance the brand. Your company logo is its signature and unique identity, which is why r4’s internal quality control process is second to none in the industry.
r4 GUARANTEE
r4 unconditionally guarantees all products ordered by its clients to be exactly as presented without product or decoration defects. For more information on the r4 Guarantee please contact us.
Client Service
Recognizing that this can be a commodity based industry, r4 has made significant investments in back office systems, staffing, technology and processes to provide an unmatched level of service for clients. Proprietary software has propelled r4 to an industry leader in client service and relationship management.
Supplier Partnerships
r4 understands the importance of supplier partnerships in order to deliver the best client service in the industry. r4’s commitment and partnership with these suppliers is equal in importance to that of our partnership with our clients.
Product Selection and Sourcing
r4 is committed to thoroughly understanding its clients needs by presenting each request with a no surprises “idea book” showcasing products and concepts to maximize a budget and with a focus on perceived value and brand enhancement.
Online Stores
r4 offers consulting services on every aspect of the online store process from product selection, store capabilities, fulfilment and distribution. With decades of experience in online store management, r4 understands the added value and service an online store brings to events, loyalty programs, employee gifting and rewarding.
BRAND PARTNERS
We are in a brand driven world and recognizing the perceived value that leading brands bring to consumers, r4 has partnered with some of the worlds leading brands. This allows for r4 clients to maximize the impact of promotional initiatives and create co-branding opportunities. Some of our brand partners include:
THE PROCESS
You invest in creating great experiences for your clients and employees. Shouldn’t your experience as a client be best in class?
- Start by recycling the catalogs left behind by other distributors. r4 will provide you with a customized “idea book” specifically tailored to each request or event. The purpose of the r4 Experience “Idea Book” is to present products and ideas that will not only meet your specific needs but also provide the highest perceived value.
- Provide r4 with important information such as budget, desired quantity, logo specifications, required delivery date and location, event specifics and the demographics of the recipients. With this information, r4 can better tailor the product search to your specifications.
- Receive the r4 Experience “Idea Book” and determine which item(s) you’d like to see samples of, if needed.
- If you choose to proceed with an order, confirm the order details with r4 so production can begin!
- Each order will receive an artwork proof/digital mock-up for client approval prior to production. Production will not begin until you are 100% satisfied. If required and if time allows, a pre-production sample will also be provided.
- The r4 team will update you throughout the production process to confirm the expected ship and delivery date. Prior to receipt, all orders will be subject to an extensive quality control review to ensure your order is exactly as expected. If there is any deviation in the product or in the reproduction of your logo, r4 will replace with no cost to you.
